New Resources Tools.
CultureGrams and a NetLibrary Career E-Books Collection along with a coming soon resource called SmartSearch from DISCUS. We are also getting ready to roll out the Ingram Digitial Media product that will contain an opening collection of 500 plus downloadable audio books. On February 3rd, many attended training on the how this product works. We are anticipating a roll out coming out this Spring to very soon.
Text Message Service.
We have been offering text message service for the last two months. On average we get one to three text messages questions a day. Promotion has paid off. When we ran a banner ad promoting the service on the ccpl.org homepage use doubled. Time will tell how successful this will be. Harking back to when we first started email ref, it was normal to get a 100 to 150 emails a month. Currently we get about three times as many emails as we used to get ~6 or 7 years ago.
The Ipad may be a game changer. The Gale Iphone App (no library card required and authenication is based on your current geography) is now available. Computing devices in many ways are just getting easier to use and "just work" without much effort... If you have used the Gale Iphone App to access CCPL liscensed resource tools in the area, via wifi outside of a branch or on the 3g network, please email and let me know how it is going or place a comment on this blogpost.